How a Silent WooCommerce Payment Error Put $180k at Risk in Six Weeks
Their checkout looked fine. Orders came in. Support was quiet. But the payment gateway was silently timing out on 14% of transactions and Woo was recording them as "pending."
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Category: Post-mortems
How a fashion label lost $180k in six weeks to a single silent payment error
Their checkout looked fine. Orders came in. Support was quiet. But the payment gateway was silently timing out on 14% of transactions and Woo was recording them as "pending."
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